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Properties in the High Desert & Inland Empire Areas

Frequently Asked Questions

How much is your management fee?

Single Family: $99/month flat fee.  Multi-Unit: 8% of collected rents with a 5% minimum fee.

Do you charge a fee for managing a vacant property?

No

How much do you charge to place a tenant?
$599 with a 1-year placement guarantee.  Multi-Unit $499 with a 6-month placement guarantee.
How do you market a property?

Yard sign with price/specs and our web site/phone # and…..

○       Youtube Video posted on our Youtube channel.

○       Numerous interior/exterior pictures posted on our website and online.

○       Customized craigslist posting with links to video, pics and online application.

○       Company website with ongoing SEO performed.

○       Smartphone optimized website for all vacancies available.

○       Text auto-reply rider on all yard signs.

○       15-20 real estate related web sites like: Zillow, hotpads, Realrentals etc.

What if the tenant needs to be evicted?

Our service includes serving a valid 3-day notice and preparing all paperwork for the eviction attorney.  We do not represent you as legal counsel.

Do you charge a marketing, advertising or other hidden fees?

No.

Do you mark up vendor performed work orders?

No.

Do you charge a minimum fee during vacancy?

No.

Will I receive copies of all invoices if requested?

Yes.

What is required to terminate your agreement?

We do not require a long-term contract.  We ask for open communication and a chance to make right whatever you feel is not meeting your needs. If we can’t come to an agreement, you can terminate your agreement with 30-days notice in writing.

How can I contact your company if I have questions about my property?

You can call or email us anytime.  We commit to return your call within 24 hours or sooner.

Are you licensed to manage property?

Yes, we are a licensed property management company registered with the California DRE.

When do owner payments/statements go out?

All owner ACH payments go out on the 15th of every month.  Those payments typically arrive in your bank account on the next day.  We send out all statements on the 15th of every month.

The 15th seems a long time to hold payments. Why is that?

Since we allow tenant payments online and we have a 5 day grace period, a tenant could make an online payment on the 5th and then it would take 3 days to clear the ACH system.  We also reconcile our books and make sure all invoices are correct and paid.

Who performs maintenance on the properties you manage?

We have several good, reliable & reasonable vendors we use for maintenance on our properties.  If you already have someone you trust, we are happy to work with them too!

Do you do periodic inspections?

Yes, we do an interior safety inspection after 6 months included in the original placement fee.  If you want additional inspections, we charge $65.

Do charge for evictions?

We do not charge for our portion of the eviction process however the 3rd party servicer we use does charge for filing court papers and working the case once it is filed with the court.

Do you handle Section 8?

Yes, we currently manage Section 8 tenants and are familiar with the various rules and regulations.

What’s the process to sign up?
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We need a Property Management Agreement signed and we collect $250 of the placement fee up front for the tenant placement.  Since we onlyrequire a 30-day notice to terminate the management contract, if you cancel the contract within 60 days of signing the contract, we keep the $250 as an early termination fee.  This covers our costs associated with setting you up in our system & marketing the property.